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Professional service

Our customers do not just buy a piece of software. We create solutions together with you. Depending on the size and scope of the project, we offer the necessary services.

If you ask us to design and implement a solution for you, then you can count on the expertise of professionals.

The availability of the system has become a critical success factor today. In case of errors is ticket. international with a strong team behind its customers and guarantees excellent service and care around the clock, 365 days a year. That is performance that inspires!

After the commissioning of the system, we are also available for you. We offer the right service for you. Our Helpdesk is available by phone and e-mail reachable at the agreed time with you. You can of course reach our helpdesk around the clock via www.ticket-helpdesk.com.

Our All-In-Service rounds off our professional services and gives you the protection you need.  With our services you protect your investment.  Your System is always "up-to-date". Whether legal requirements or professional further development: you receive regularly our new releases at no cost through our software deployment.

Of course we do not everything remotely. Our customer care team ensures, that your system is perfectly installed and adjusted compliant to your requirements from the very first moment. Even a system extension is of course installed locally with necessary technology.

Without a doubt, a system is only as good as its users, we know this and therefore you receive information and tricks from us to work successfully with your system. We train you and your staff subject-related and depending on the activity on site even very individually at an appointment at our premises in Daun.

Our Team is available for you also after the purchase – this we guarantee!